Who this agreement is with
fcp2aaf is a product of Soonus, the independent software studio César Hernández runs from Mexico — we and us on this page. You is whoever installs the application or buys a licence.
The address for anything to do with these terms is support@soonus.net. The registered particulars behind the project, meaning the full legal name, the tax identification and the postal address, are not published here. They are supplied in full, by return, to anyone who asks for them: a customer, an accounts department, a supplier questionnaire, or an authority.
Installing the application or buying a licence means these terms apply to you. If you do not accept them, do not install it.
The free plan
Timelines up to 5 minutes convert with every feature switched on, for as long as the application exists. It does not expire, it is not counting anything down, and it is not a sample of a better version.
It is also how you decide whether to pay. Every feature a licence unlocks is already in front of you on the free plan — the only thing a licence changes is how long a timeline may be. That is deliberate, and it is why the refund section below is written the way it is.
What a future version includes may change. A version you already have goes on doing what it did on the day you installed it.
Your licence
Buying grants you a personal, non-exclusive, non-transferable right to use the application. A 3-Day Pass lasts 72 hours from the purchase, not from first use. A Lifetime licence does not expire.
A licence is active on one Mac at a time and can be moved to another: enter the same key on the new Mac and release the seat the old one is holding, which you can do from either Mac. A licence can change Mac up to five times in any rolling 30 days; the application shows how many changes remain before you release anything, and there is never a second licence to buy. If a lost or stolen Mac leaves you short, write to us and we will reset the count.
Using it on paid work, for your own clients, in a facility or as a freelancer is exactly what it is for and needs no other permission. What is not permitted:
- sharing, selling, renting, publishing or sublicensing your licence key
- using one licence to run a conversion service other people pay to send work through
- removing, defeating or working around the part of the application that checks the licence
- redistributing the application, or a modified copy of it
Buying, prices and tax
Purchases are made through Dodo Payments, who act as merchant of record. That means Dodo is the seller for your transaction: they take the payment, they issue the invoice or receipt, and they calculate, collect and remit whatever sales tax, VAT or IVA applies where you are. Their terms govern the transaction itself; these terms govern the software you receive.
The price on the pricing page is the price you pay. It is published in US dollars and the tax due where you are is already inside it, so the checkout shows that tax broken out of the figure rather than added on top of it. How much of it is tax depends on your country, and the checkout shows the split before you pay for it.
Dodo may offer to show and charge that price in your own currency instead of dollars, converted at the rate it applies that day; dollars remain available at the checkout. Your bank may add a charge of its own for either, which is between you and them and is not something we see.
The charge reaches your bank statement as DODOPAY_FCPAAF — not fcp2aaf and not Soonus. Dodo is the seller, so Dodo's name is what the card network carries, with the product's name inside it. It is written here because a charge nobody recognises is the commonest reason a payment that was perfectly good ends up disputed.
There is nothing to cancel. Both plans are one payment: there is no subscription, nothing renews, and no card is kept on file to charge again. A 3-Day Pass stops working after its 72 hours and a lifetime licence never expires. Neither needs cancelling, and no cancellation window can be missed.
We never see, handle or store card details. What reaches us is the order, the name and email address on it, and the licence record it created.
The launch prices run until 30 September 2026. Until then, the code 3DAYPASS puts the 3-Day Pass at $9 instead of $15 and LIFETIME puts the lifetime licence at $39 instead of $79. A code has to be entered at checkout to apply; it is not applied automatically, and it cannot be applied to an order after the fact. From 1 October the normal prices apply. A licence bought at the launch price is in every respect the same licence — the same updates, the same terms, nothing to top up later.
What arrives, and where to find it again
Two emails, not one. The first carries your licence key, the date it expires and how many Macs it may be activated on. The second is the receipt for the payment. They are sent separately and usually arrive within a minute or two of each other.
If neither has appeared, look in the spam folder and in the promotions tab before writing to us — and then write. An order that was paid for and produced no key is fixed by hand, never by buying it again.
Both are also in Dodo's customer portal, and there is no account to make: you give the address you paid with and it emails you a link. The portal holds the licence key, the payment history and the invoice for each payment. It is the fastest answer to a key that has been lost, and it does not depend on us being awake.
An invoice can be completed after the fact. The checkout asks only for your country, and for a postcode where a tax authority needs one, so the invoice it produces carries only those. If you need one with your full address or your company on it, the portal will take the rest of the details and issue it again. The one thing that cannot wait is a business tax number — a VAT or GST number has to be entered at the checkout itself, because it changes the tax that is charged.
Refunds
The free plan exists so that nobody has to pay to find out whether this works for them. Every feature is in it; the only thing a licence changes is the 5-minute ceiling. Convert something real before you buy and a refund should never be necessary.
Lifetime licence: a 14-day guarantee. If within 14 days of the purchase the application did not work for what you needed, and we cannot solve your problem within 3 business days, you get a 100% refund.
3-Day Pass: the same conditions. For the trouble, you choose between a 7-day licence, which gives us time to fix it, or a 100% refund.
The problem is documented with images. Write to the address below with the order number, what happened and screenshots that show it. That is how we understand it, reproduce it and fix it. The 3 business days count from the moment that report reaches us.
A refund is for an application that did not work on your project. A pass used to deliver a project, or a change of mind about the price once the work is done, falls outside this guarantee.
None of that touches the rights the law gives you. If you are a consumer in Mexico, the Ley Federal de Protección al Consumidor applies. If you are in the EU or the UK, you have a statutory right to withdraw from a purchase of digital content. Wherever you are, whichever of these gives you more is what applies, and nothing on this page reduces it.
If you do not recognise a charge
The charge says DODOPAY_FCPAAF, which is the answer for most of them. If that is not it, write to support@soonus.net before you ask your bank to reverse it.
A chargeback is not a faster refund. A refund is settled in business days; a chargeback takes weeks, freezes the payment while it runs, and ends — if it succeeds — with the licence attached to it switched off, exactly as a refund would, without anybody having read what went wrong. Dodo's own terms ask you to contact them before raising one, for the same reason.
If one is raised, Dodo tells us and asks us for evidence. What we can show is the order, the invoice, and when the licence was activated and on which Macs — the record described on the privacy page, and nothing beyond it.
Updates, and what “lifetime” means
A lifetime licence includes every version we ever ship: no upgrade fee, no paid major version, nothing to buy twice. It is a promise that you will not be charged again, not a promise that development continues forever — nobody can honestly make the second one.
The application does not install updates behind your back. It can tell you one exists; installing it is your decision.
Your material, and what comes out
Your timelines, your media and every AAF the application writes are yours. We claim no rights over any of it, we take no licence to it, and, since the conversion runs on your machine, we never see it in the first place.
You are responsible for having the right to convert what you convert. What the application does is read files you already have and write new ones beside them.
What is guaranteed, and what is not
The application is provided as it is. It does what this site and the manual say it does, and every release is tested by opening its deliveries in the DAWs named on this site.
A conversion is a translation between two formats that do not match one another feature for feature. Some things cannot travel, and the report that ships with every delivery says which ones — that report is the guarantee, rather than a claim that everything always arrives.
We cannot guarantee how third-party software behaves, now or in a future version of it. Open the delivery in your DAW and look at it before you hand it over. That is true of every interchange format and every tool that writes one, this one included.
Liability
fcp2aaf's responsibility is to distribute the software and keep it working, and to listen to the people who use it for future improvements and optimisations.
Yours is to always review the material fcp2aaf delivers. If something goes wrong, tell us: our duty is to fix the problem or give you your money back under the refund policy.
We are not liable for third-party events outside the application, such as a new version of your DAW or of macOS, your hardware or an outside service. Nor for indirect or consequential loss: work you have to redo, a deadline you miss, a session booked twice, revenue you did not earn.
Where liability cannot be excluded, it is limited in total to the amount you paid us in the twelve months before the claim. On the free plan, that amount is nothing.
Nothing here limits liability that the law does not allow to be limited, or the rights it gives you as a consumer.
The site, the licence server, and being offline
Converting does not need the network. The licence does: it is confirmed with our server when it is activated. A 3-day pass is confirmed that one time and stays valid for its whole life. A lifetime licence is confirmed every 30 days, and the application does it by itself every time it opens with a connection.
There is no uptime commitment for this website or for the licence server; both may be interrupted for maintenance or for reasons upstream of us. Because a confirmation lasts 30 days and renews by itself, a short outage on our side does not stop a delivery on yours. If 30 days pass without the application reaching our server even once, it asks for a connection again to carry on with the licence.
Names that belong to other people
Final Cut Pro, macOS, Mac, Apple Silicon and Apple are trademarks of Apple Inc. Pro Tools and Media Composer are trademarks of Avid Technology, Inc. Nuendo is a trademark of Steinberg Media Technologies GmbH. DaVinci Resolve and Fairlight are trademarks of Blackmagic Design Pty Ltd. REAPER is a trademark of Cockos Incorporated.
They are used here only to say what this application is compatible with. fcp2aaf is an independent product and is not affiliated with, endorsed by, sponsored by or in any way approved by any of those companies.
Changes to these terms
Changes are made on this page, with a new date at the top of it. The terms in force on the day you bought are the terms that govern that purchase; a later change cannot be applied backwards to it.
For the free plan, continuing to use the application after a change means the new version applies.
Governing law
These terms are governed by the laws of the United Mexican States, and any dispute that cannot be settled by writing to each other goes to the competent courts of Mexico.
If you are a consumer, that does not take away the mandatory protections of the country you live in, or your right to bring a claim where you live. And because Dodo Payments is the seller of record, a complaint about the transaction itself — the charge, the invoice or the tax — is one they are answerable for as much as we are; the agreement covering that half of it is their buyer terms.
Contact
One address for all of it — support, refunds, licensing, invoices, legal notices and questionnaires: support@soonus.net. It is read by the person who wrote the application, and answered in a couple of working days.