Contact
Write to me
I'm César Hernández. An idea, a suggestion, something that looks like a bug, a question before you pay for anything — it all arrives in my mailbox, and I answer it myself.
Let's talk
Three fields. Anything you need to attach goes to the address below.
We have your message
It is in the mailbox and we will write back. If it is urgent, or if you need to send a file, write to support@soonus.net directly.
Worth writing about
Ideas, bugs, questions, licences
Something the app should do or should do differently, a conversion that came out wrong, whether it handles what you are working on before you spend anything on it, an order or an invoice that has to say something particular. If you work at a post house and want to see how it fits your delivery spec, that too. If it is a screenshot or a file, send it to the address below.
Or write to me directly
A message from your own mail app reaches the same place, and it is the way to send a file: a screenshot, an .fcpxml, a video. The form takes text only.
Hours
Monday to Saturday, 8:00 AM to 6:00 PM, Mexico City time (GMT-6).
It all lands in the same queue: I answer in the order it arrives, and as fast as I can.